Ran into this today. Has some interesting thoughts on the whole nasty thing of why is there is much bad etiquette on-line that I haven't considered before.
Like this one,
"Young people who spend lots of time online are, in essence, replacing in-person social interactions with these online exchanges. With so much less experience conversing in the real world, they haven't picked up on the value of treating people civilly. That is, they haven't yet hit the stage of life when getting things like friends, a spouse and a job depend on what kind of person you are."
What also might be the case is that even if an adult has this type of experience in in-person social interactions they might not even try to apply this to their on-line presence, until they somehow learn that it's a good idea to apply it there.
This one is interesting too,
"Many parents haven't been teaching social skills (or haven't been around to teach them) for years, but Web 2.0 is suddenly making it apparent for the first time. ('Web 2.0' describes sites like Digg and Slashdot, where the audience itself provides material for the Web site.)"
If parents haven't been teaching social skills for a while, this would seem to make sense. There seems to have been a sort of a non-goal oriented approach to parenting in general over the last 30 years or so for most parents. My pseudo-unthought-about-idea is, when I say "non-goal oriented parented", I mean that the parents sort of perceive that the child is already in the end game of their social development so to speak and don't treat them like they need a behavioral adjustment or can even be changed, they sort of are that why and can't be changed. In a sense they treat them like an adult from day one. The parents don't try to hold up a goal for the type behavior of the child, they just work with the one that the child sort of naturally, or accidentally, acquires. They seem to believe that the child will end up acquiring the proper behavior once they come face to face with the reality around them, which I think is sort of true although there is a lot to be said for helping your child become mentally and socially prepared before you come face to face with it all at once when it is do or die, when first going out on their own, and not run into the probably if falling down so hard when you hit that reality. That traumatic experience I think has emotionally scared some people pretty badly to the point where it becomes very hard to get up from.
Also, it's weird that in general you used to hear a lot about the importance of netiquette a little while ago. Now there is not much talk about it anymore at all. I don't even remember the last time I heard the term until I read this article. He's right on when he titled this "Whatever Happened to Online Etiquette". Web 2.0 seems like it would make this even more important in peoples minds.